If your business needs to have freight shipped regularly or frequently, it’s important to choose a reliable logistics partner. Otherwise, you take the risk of having shipments arrive late, spending significantly more money than necessary, and not getting updates. Remember, not all freight shipping companies provide the same caliber of service and competitive pricing.
As the need for international freight shipping companies increases, more shippers show up on the radar. However, few can deliver on the promises made. The reputation and success of your business depend on customer satisfaction. So, if you can’t get products to them on time and at an affordable price, you’re jeopardizing your organization.
To succeed in finding a reliable and trusted freight trucking company, you need to first determine a few things. Start by asking yourself the following questions:
Answering these questions will help narrow the choices of freight shipping companies down to just one.
Especially today, many businesses face financial struggles. Whether this applies to your company or not, you still don’t want to spend more money than you need to. Although it’s tempting to go with the lowest price carrier, that’s usually a bad decision.
Often, inexpensive international freight shipping companies don’t maintain a quality fleet and there’s a good chance they won’t handle your shipment with the care required. Since some of the most reliable carriers offer cost-effective services, it’s important to ensure you’re not compromising quality just to save a little money.
Especially when it comes to freight shipping companies, their reputation speaks volumes as to the quality of the service you can anticipate. If you know of another business that’s happy with the carrier they use, get the details of that particular freight trucking company. If not, you’ll need to do some research.
The goal is to identify freight shipping companies with years of industry experience. More importantly, you want to hone in on a company with a lot of positive customer reviews. Along with comparing services and pricing, take a few minutes to read policy information. That, too, can reveal valuable details.
As a potential customer, you have the right and responsibility to ask tough questions. That includes gathering information about licensing, insurance, types of trucks used, driver experience, and so on. The best international freight shipping companies will gladly provide the information you request.
The level of customer service that freight shipping companies offer is another way to separate the good from the not-so-good. For instance, when requesting a quote or inquiring about services, companies should respond quickly and appropriately. A representative would also answer your questions and give you information to help you make a well-informed decision.
A reliable freight trucking company provides both shipping and logistics solutions. To offer their customers the best of both, they rely on high-tech solutions. Not only does that allow them to stay on top of every shipment, but it also lets you see where your load is at any given time.
The right freight trucking company goes above and beyond to earn the customer’s trust. That’s what we do at MGA International Logistics. Contact us today to learn more.
Greg Grimes got it done. I had an unusual shipment that he took on seriously and professionally. Greg was very responsive and communicative, worked many different angles to get me a good price, and overcame several logistical challenges. I would definitely use MGA again.
We have made several trips to Toronto for the 2013 PGA Championship and over the course of those trips we have gotten to know the principles of this organization well. They are headquartered in Toronto and are great people. If you need to reach out to them, ask for Greg or Brad Grimes and let them know you heard of them through this note and they will take good care of you.
Can count on MGA for all my shipping requirements. Fantastic personnel and service.